On November 22, the Likeable Engine stopped reporting sharing counts to the public. Regular users were unable to see the globally trending stories across the nearly 150 news websites that are tracked.
So what happened?
The Likeable Engine relies on data supplied by the Facebook and Twitter APIs (APIs define the way in which one website communicates with another).
Unfortunately, Twitter decided to discontinue the Tweet share count API endpoint and like an addict in withdrawal, the Likeable Engine went stone faced and a little unresponsive. In other words, no data was being displayed over the last couple of days (see screen grab below).
We had assumed that Twitter would always supply this data and when the API stopped working, it broke a few things. We’re sorry about that!
This has now been fixed but because Twitter decided to stop supplying the information, we don’t have Twitter share counts. You will see Likeable pull out of its semi-comatose state over the next 24 hours, before coming back to full working order.
What about Twitter data moving forward?
It is unlikely that Twitter will change their mind about this one. We will investigate other options to collect this data over the next few months, but it is likely that we will not be able to collect Twitter data from now on.
The good news is that, apart from the blip over the last few days, we continue to collect Facebook data and will continue to make this freely available to the public.